Privacy Statement
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Our Commitment to Your Privacy
At Eastertrip.com, your privacy comes first. We treat every piece of personal information you share with us with care, and we take active steps to keep it out of the hands of unauthorized parties. Your data is used only to plan your trip smoothly and to make your experience with us better. The policy below explains how we collect, use, and protect your personal information. If you have any questions, just write to us at citsliyong@qq.com.
The Information We Collect
The information we may collect includes:
Your name, gender, and age
Your email and mailing addresses
Your nationality and passport or visa details
Your phone number and postal code
Billing details, such as credit or debit card numbers, account names, and billing addresses
An emergency contact number we can reach you at while you are travelling abroad
Device and browsing information — for example, which pages you enter and leave the site on and your browsing preferences. Like most websites, we also collect certain technical data automatically, including your IP address, browser type, referring and exit pages, and operating system. We may use website analytics tools and technologies such as cookies and web beacons to understand how you use our site — the pages you view, the links you click, and other actions you take. This automatically collected data is never linked to other information we hold about you.
How We Use Your Information
To answer your questions and fulfil your requests
To manage your account
To improve our website and marketing campaigns
To book flights and hotels for you and to apply for travel permits in certain parts of China, including Tibet, Hong Kong, and Macau
To plan a trip that is tailored to your interests
To send you our newsletter if you have requested it
To share relevant promotions with you on social media
When We Share Your Information
We will never sell your personal information to anyone. That said, there are a few situations in which we may share your data with business partners or authorities:
With hotels, attractions, and airlines involved in arranging your trip
With courier services when we send you gifts or belongings you left behind in China
When required by law, for example a subpoena or similar legal process
To protect our rights or the safety of you and others, to investigate fraud, or in response to a government request
Cookies: What They Are and How We Use Them
What is a cookie?
A cookie is a small file sent to your browser and stored on your computer's hard drive. It identifies your device — not you personally — and helps speed up the booking process by remembering details so you do not have to re-enter them every time.
How do we use cookies?
Our cookies contain no personally identifying information; they simply help us understand how people use our service. We use them to measure site usage — for example, where visitors enter and leave, which sections and pages are viewed most, and what kinds of searches are performed.
When you make a purchase, cookies also help us keep track of your transaction from one page to the next. Apart from that, we never store your password or any other personal details in a cookie, nor do we use cookies for any other purpose.
Children's Privacy
Protecting the privacy of children is especially important to us. We never knowingly collect or keep personal information from anyone under the age of 13.
None of our pages are designed to appeal to children under 13, and we do not market to children.
Children under 13 are not able to register or make purchases on our website without the guidance of a parent or guardian.
How We Protect Your Information
The security of your personal information matters greatly to us. When you enter sensitive details — such as your credit card number — on our website at www.easterntrip.com, the information is encrypted as it travels using Secure Socket Layer (SSL) technology.
We follow widely accepted industry standards to protect the information you send us, both while it is in transit and once it is stored. That said, no method of transmission over the internet or electronic storage is completely secure, so we cannot promise absolute security.
Updates to This Policy
This privacy statement may be updated from time to time. When it changes, the latest version will always be posted on this page, so we encourage you to check back periodically for the most current information.
Contact Us
Protecting your privacy and making sure your experience with Eastertrip.com is exceptional are our top priorities. If you have any questions about this privacy statement, or any suggestions you would like to share, please email us at citsliyong@qq.com. We read every message and value your feedback.